A Day In My Life At All My Sons of Dallas

Ever had one of those days in the office where you look at the clock and realize it is one o’clock and you have not even thought of lunch? I know I have had many of those days working at All My Sons. You know that saying “He has a case of the Monday’s”, meaning that you are not looking forward to starting your work week. Since we are in the service industry Monday’s seem to be the busiest day of the week for us. I absolutely love my job and would not change it for the world and could not imagine right now doing anything different. I like working in an environment that constantly changes, so last Wednesday when someone asked me how my day was going I replied “It’s a Monday.” I was extremely busy and it did not seem like I had already been at work for two days.

Let me explain a little of what my day is like being office manager for All My Sons of Dallas. For starters we are one of the largest moving companies in the area as well as within our family of movers. I walk in to work at about 7:45am each morning, this gives me just enough time to get my coffee together, some breakfast and catch up on what has been happening since 6 am. However, last week I had no such luck. Upon walking in the door the phones were already ringing off the wall, crews were calling in on the radios and we already had a visitor in the office. It was chaotic, to say the least, but I thrive off the fast pace of this business, I have to be prepared for anything and everything when I come to work.

So back to the chaos…we had a new trainee in the office, and if you have ever had to train someone you know that they have no indication about what is going on or how to help. They are basically there to watch and observe. He is sitting in the “captain’s chair”, which is the chair that sits right in front of the owner’s office, right smack in front of the computer and credit card machine, and looking completely mystified by what is going on. Even now as I try to write this blog I am juggling a Monday, and am constantly having to lave and come back to it, morning time seems to be the eventful time of the day for us. We have all heard the news stories about how a majority of employee’s time at work is spent taken care of personal stuff; from paying bills to scheduling doctor appointments to calling to get quotes on moving. Everyone is back to work and trying to get some things taken care of before they get their day started, which makes my morning’s pretty jam packed. On a normal day there are two people in the office, the operations manager and myself, on this day there were about four of us with our two trainees. As I am trying to get settled and figure out what is going on and how I can help out in walks our first guest, Building Maintenance and they need to do a walk through to make sure we are up to code which requires on of us to walk around with them. So as the operations manager is taking care of that I am left with the office and handling the guys when in walks our second guest of the day Texas DOT.

It is no surprise in our line of business if TxDot walks into our office to do an audit. As this gentleman is waiting in our office waiting on the owner to come out of his meeting to meet with him I begin to feel like I am on point. It is as if I am on a stage and expected to play a part and portray something and someone without flaw. I can do this job in my sleep but when an outsider is watching you and seems to be scrutinizing your every move it tends to wear on your nerves a little bit. All in all it turned out to be an amiable meeting and agreement between us and TxDot. He had a few changes for us to make and we made them right then and there and implemented them that very moment, and our agent from TxDot walked out of here in record time and completely happy. Ok so let’s check the time now, I walked in at 7:45am and by now it is probably 10 am; so we have already had a building inspection from the city and a policy inspection by the state. What more could have possibly happened you ask, well since you asked? Back to my regular work schedule I now need to start calling the customers we have scheduled for the next day and get their paperwork together, start getting the estimators work orders together and making their appointments. For the rest of the day I will do my daily duties and make sure the day goes smoothly.

My days are always eventful and I would not have it any other way, I am partial to the commotion that comes with the title and all that it entails. Sometimes I wish I had time to catch up on personal emails, phone calls, go out to eat for lunch instead of eating at my desk, or spend time really learning a new aspect of this industry…maybe one day.